Customer Support
For account, transaction, refund or general questions:
- Email: support@paybeez.in
- Phone: +91 88514 61409
- Hours: Monday–Saturday, 10:00–18:00 IST.
- Acknowledgement: within 48 hours. Resolution: typically within 5–7 working days.
Grievance Officer
Pursuant to the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Digital Personal Data Protection Act, 2023:
- Name: Customer Care Head, Paybeez
- Email: grievance@paybeez.in
- Address: House no. 1262, Block L, Mangolpuri, North West Delhi, Delhi 110083, India
- Resolution within 30 days of receipt.
Privacy / Data Protection Queries
- Email: privacy@paybeez.in
Registered Office
BILLWING ESOLUTIONS (OPC) PRIVATE LIMITED
CIN: U62013DL2024OPC436610
House no. 1262, Block L, Mangolpuri,
North West Delhi, Delhi 110083, India.
Business / Partnerships
- Email: partners@paybeez.in
Escalation
If your concern remains unresolved after 30 days, you may escalate through the National Consumer Helpline (1915) or the relevant consumer forum.